Help Center

Set up your account and learn what your assistant does out of the box

• Getting started with Raglie
• Setting up your business
• Your first steps
• Answering vs selling

Everything you sell, and how it's organised

• Adding items
• Organising sections
• Importing your catalog
• Sizes and options
• Size and option presets

What your assistant knows, and where each answer comes from

• How Knowledge works
• Assistant purpose and voice
• Business basics
• FAQs
• Documents
• Embedded tools

One script tag on the website you already have

• Installing the embed
• Choosing a surface
• Embed troubleshooting

Turn on ordering and get paid

• Order types and fulfilment
• Setting up Stripe
• Payment settings
• Stripe troubleshooting

The day-to-day work

• Viewing orders
• Updating order status
• Order notifications
• Quote requests

The alternative to embedding — a page we host for you

• Sharing your page
• QR codes
• Using your own domain
• Domain verification
• Search and sharing
• Google Business Profile

How your assistant is performing

• Viewing analytics
• What each metric means

Fix common problems and get answers

• Common issues
• Emails not arriving
• Your catalog isn't showing
• Frequently asked questions